WHAT A TYPICAL DAY MIGHT INCLUDE
- Technical Assistance on various design software problems;
- Error management;
- Application support for end-users and testing after updates or modifications;
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The application tests are both on CATIA and on the client’s internal applications such as: GDG, 3DEXPerience, NPDM Documents, SIGNE, Service Now;- User trainings;
- Incidents creation and escalation, working with ticketing;
- Act as an interface between users and information systems;
- Track business milestones.
EXPERIENCE & SKILLS NEEDED
- Bachelor’s degree preferred in a technical field;
- Knowledge of French language at good level /conversational level is a must;
- English medium level or more;
- Knowledge of any CAD Programs;
- Very good communication skills, willingness to interact with customers;
- Ability to respond fast to customers and be well organized.
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