The Main Purpose of the job
The incumbent will be responsible for overseeing the work of a cleaning team.
Education and Experience required:
- Matric
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A minimum of 2 years' experience within a cleaning environment- Fully competent in operation of cleaning equipment and chemical usage.
- Customer service experience
Knowledge, Skills and Competencies:
- Organizational, numeric and administrative skills.
- Ability to multitask and prioritize team tasks effectively.
- Good interpersonal skills and ability to communicate at all levels.
- Well-groomed and professional.
- Ability to maintain confidentiality.
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Ability to work flexible hours.
- Ability to perform general physical activities and knowledge of cleaning
Key areas of responsibility:
- As working Team Leader also lead a team of cleaners ensuring that the cleaning is done according to the client requirements and company standards.
- Instruct and delegate tasks to team.
- Ensures that the cleaning equipment needed is well maintained and safe to use.
- On the job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
- Managing and report stock requirements
- Respond to clients' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
- Resolve problems and make decisions at team operational level.
- Carry out cleaning spot checks and ensure that the client sign off the job card.
- Ensure that completed timesheets and supporting documentation is handed to the Cleaning Supervisor or Specials Manager.
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